International Orders FAQs
International Order Frequently Asked Questions
For INTERNATIONAL CUSTOMER SUPPORT, please click here or see below.
Radha Beauty is pleased to offer international shipping via our partner SkyBOX Checkout, a trusted third-party provider, to allow you to send your orders internationally. SkyBOX Checkout supports delivery and shipments to 180 countries and territories around the world. Shop confidentially in your local currency and choose to pay in the currency of your choice or USD at the cart page. Your order is guaranteed at the exchange rate at the time the order is placed online and there will be no additional fees upon delivery if you prepay duties and taxes at the time of checkout.
SkyBOX Checkout will default the destination country to your location based on your computer’s IP address. If you would prefer to ship to a different location, select the “Change Country” link at the top right and choose your destination country and the currency. Shop on the website as you would normally and you will see all products displayed in your preferred local currency. By hovering over the product you will see the product price as well as shipping and duty and tax calculation at the product level. Simply add product to your cart and then click on the cart button once you’re ready to checkout. At checkout you will see the total landed cost including product price, insurance, duties and taxes and shipping. Select Continue and follow the prompts to complete the purchase of your order. You will receive an order confirmation number and email with receipt of purchase once you submit the order. If your country does not appear in the list of supported ship to countries please contact customer service for more information.
SkyBOX Checkout offers a variety of convenient payment methods for international customers in their local currency including: credit card, Paypal, Bank Transfer, Ali Pay, etc. You will be billed in your local currency by SkyBOX. At the time of placing the order online your credit card will be authorized by SkyBOX. If there is an error or we need additional information to process your payment SkyBOX will contact you.
SkyBOX Checkout provides a full landed cost solution. There are no additional duties, taxes or customs fees due for your order upon delivery when you select to prepay duties and taxes online. SkyBOX Checkout allows us to provide our international customers with a total landed cost experience and local payment options. SkyBOX Checkout offers competitive international rates with full tracking and insurance. All orders are guaranteed and there are no additional charges to you after purchase online when you prepay duties and taxes at the time of purchase. If you select to pay duties and taxes upon delivery, please note that your local customs authorities may assess the duties and taxes due differently and we therefore cannot guarantee that the amount you will be charged will match our estimation. By placing an international order you agree to the terms and conditions and the Privacy policies of both Radha Beauty and SkyBOX Checkout.
INTERNATIONAL SHIPPING TRANSIT TIMES:
SkyBOX Checkout processes your orders as quickly as they are received at their international warehouse facility. Please note that Standard Shipments arrive within 7-10 business days and Priority Shipments arrive within 3-5 days of leaving SkyBOX Checkout’s international hub.
You may also contact SkyBOX Checkout using any of these local International Customer Service Phone Numbers:
+1 (786) 265-4880 Monday through Friday from 9:00AM to 6:00PM (EST)
Local Phone Numbers for Customer Service:
- USA/Canada Toll Free 1-800-986-9180
- UK 0-800-520-0842
- Azerbaijan (AZ): (+99412) 492-7913
- France (FR): + (33) 1 41 66 28 28
- Romania (ROM): + 40 21 410 7077/ +40 21 313 5777
- Nigeria (LOS):+234 9090159000 - 1
- Ghana (GH): + 233 555 – 511 -440
- Uganda (UG): + 256 020 030 7431
- Saudi Arabia (SA): +966-811 104 5061
- UAE (DBX): +971 4 2826555
- Lebanon (LE): + (961) 1 489 480
- Argentina (ARG): + (54) 11 66322073
- Bahamas (BA): 1-855-497-5454
- Barbados 1-866-233-5730
- Brazil (BRA): + (55) 11 3858 9116
- Chile (SCL): + (562) 2 570 8610
- Colombia (BOG): + (571) 3819677
- Costa Rica (CR): + (506) 4001 6772
- El Salvador (SV): + (503) 21133830
- Guatemala (GT): + (502) 22296351
- Mexico (DF): + (52) 55 11638649
- Panama (PA): + (507) 8365756
- Peru (LIM): + (511) 7085588
- Dominican Rep. (DOM): 1-829-607-2060
- Trinidad & Tobago (TT) : 1-800-205-9430
- Venezuela (CCS): 0-800-100-9181